I help design the account tools 18 million people use each month.

I’m Andrew Zimmerman, a senior UI/UX designer with 20+ years in utility, telecom, and internet service. I’m rebuilding this site to show my work. Until it’s ready, email me or read my résumé.

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View résumé (PDF)

Now: UI/UX designer at NISC. I design SmartHub, the account app for utility, telecom, and broadband customers.
Before: 17 years at Xcel Energy. I ran user research, maintained the design system, and wrote the company’s UI standards.
Training: Nielsen Norman Group UX Certificate with an Interaction Design specialty, 2024.